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Frequently Asked Questions - Branch Office Administrators As much as we'd like to, we probably won't be able to answer every question you have about becoming a BOA here on our website. However, we have compiled a list of the ones we feel are most commonly asked. Q: How much does a typical BOA earn?
A: Edward Jones does not disclose salary ranges, but you will be compensated in several different ways: hourly pay, profit sharing, 401k match and a comprehensive benefits program. See the Benefits and Compensation section for more information. back to top
Q: What's the best way to apply for a position?
A: If you've made it to our website, we prefer you submit your résumé via our online résumé process as opposed to hard-copy format. You may submit your résumé via the online application process, fax or traditional mail. All online résumés are available to the recruiting department immediately. Mailed, faxed or e-mailed résumés will be processed and may not be available to our recruiters for several days. Keep in mind since all hard-copy résumés are scanned, converted to text and loaded into our database, the recruiter may never see your original hard-copy résumé. back to top
Q: Is there a phone number to call and speak to a recruiter about the positions available?
A: Given the volume of current openings available at the firm and the number of résumés we receive each month, Edward Jones prefers that you communicate with our recruiting area via your résumé or the Contact Us form located on the website. back to top
Q: I sent my résumé in, and no one has contacted me. When can I expect to be contacted by Edward Jones?
A: All candidates who submit a résumé can expect to receive either an e-mail or letter acknowledgement. If you have submitted a résumé via our website or via e-mail, an electronic acknowledgement is typically sent within 48 hours. Hard copy résumés submitted without an e-mail address take longer to be received depending on résumé processing and postal delivery. If an Edward Jones recruiter reviews your résumé and believes you might be a fit for the position you will be contacted. We are unable to personally contact everyone given the large volume of résumés we receive each month. back to top
Q: How do I know if a position posted on your website is still available?
A: We post all open positions on our website. We remove those positions once we become aware they are filled, cancelled or put on hold. In most cases, if the position is posted on the website, it is still available. back to top
Q: How is the branch office environment set-up?
A: Branches are typically a two-person office consisting of a Financial Advisor and a BOA. All other support - including financial inquiries, information services and marketing - is located at headquarters. There may be additional support staff in the branch if it is a high volume office. back to top
Q: What opportunities for advancement exist for a BOA?
A: Most individuals are hired in as a BOA. Based on the office, there is potential for advancement to the senior BOA level, which means greater opportunities to play a larger role in regional and firm-wide programs. See Other Branch Opportunities. back to top
Q: Are part-time support positions available in a branch?
A: It varies from branch to branch. While the typical branch is set-up with a Financial Advisor and a BOA, some branches may have additional support positions depending on the needs of the Financial Advisor. The branch assistant position may be part-time and support the Financial Advisor in a specific area. The on-call position is for individuals interested in filling-in for a BOA who is not in the office. See Other Branch Opportunities. back to top
Q: What type of training is offered to new BOAs?
A: Edward Jones is known for comprehensive, ongoing training programs. As a BOA, you'll take part in self-study, online training, and you'll get day-to-day training thanks to the strong support network available to you from our headquarters. See Training and Support. back to top
Q: What areas of a candidate's background do you review before they are hired?
A: We're in a highly regulated industry, so we must carefully review candidates prior to hire. The process includes fingerprinting, a background investigation and a securities license check (if applicable). back to top Q: I have an account with another securities firm. Am I allowed to keep that account?
A: Associates are required to maintain any securities trading accounts at Edward Jones. You will be required to move the account to Edward Jones or close it. back to top
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