Frequently Asked Questions
Thank you for considering the Branch Office Administrator (BOA) position. As much as we'd like to, we probably won't be able to answer here on our website every question you have about becoming a BOA. However, we have compiled a list of the ones we feel are most commonly asked.
- How much does a typical BOA earn?
- What's the best way to apply for a position?
- Is there a phone number to call and speak to a recruiter about the positions available?
- I sent my résumé in, and no one has contacted me. When can I expect to be contacted by Edward Jones?
- How do I know if a position posted on your website is still available?
- How is the branch office environment set up?
- What opportunities for advancement exist for a BOA?
- Are part-time support positions available in a branch?
- What type of training is offered to new BOAs?
- What areas of a candidate's background do you review before he or she is hired?
- I have an account with another securities firm. Am I allowed to keep that account?
Q: How much does a typical BOA earn?
A: Edward Jones does not disclose salary ranges. However, BOAs are compensated in several different ways: hourly pay, profit sharing, 401(k) match and a comprehensive benefits program. See the Benefits and Compensation section for more information.
Q: What's the best way to apply for a position?
A: The Edward Jones application process is a complete online process. You must apply online in order to be considered for a position. All résumés are available to the recruiting department immediately. Mailed or faxed résumés will not be accepted.
Q: Is there a phone number to call and speak to a recruiter about the positions available?
A: Given the volume of current openings available and the number of résumés we receive each month, Edward Jones prefers that you communicate with our recruiting area via your résumé or the Contact Us form located on our website.
Q: I sent my résumé in, and no one has contacted me. When can I expect to be contacted by Edward Jones?
A: All candidates who submit a résumé can expect to receive an email or letter acknowledgment. If you have submitted a résumé via our website or via email, an electronic acknowledgment is typically sent within 48 hours. Hard copy résumés will not be accepted. If an Edward Jones recruiter reviews your résumé and believes you might be a fit for the position, you will be contacted. We are unable to personally contact every person expressing an interest in the position given the large volume of résumés we receive each month.
Q: How do I know if a position posted on your website is still available?
A: We post all open positions on our website. We remove those positions once they are filled, canceled or put on hold.
Q: How is the branch office environment set up?
A: Branches are typically a two-person office consisting of a Financial Advisor and a BOA. All other support - including financial inquiries, information services and marketing - is located at headquarters. There may be additional support staff in the branch if it is a high-volume office.
Q: What opportunities for advancement exist for a BOA?
A: Most individuals are hired in as a BOA. Based on the office, there is potential for advancement to the senior BOA level, which means greater opportunities to play a larger role in regional and firmwide programs. See Other Branch Opportunities.
Q: Are part-time support positions available in a branch?
A: It varies from branch to branch. While the typical branch consists of only one Financial Advisor and one BOA, some branches may have additional support positions, depending on the needs of the Financial Advisor. The branch assistant position may be part-time and support the Financial Advisor in a specific area. The on-call BOA position is for individuals interested in filling-in for a BOA who temporarily cannot be in the office. See Other Branch Opportunities.
Q: What type of training is offered to new BOAs?
A: Edward Jones is known for comprehensive, ongoing training programs. As a BOA, you'll take part in self-study, online training, and you’ll receive day-to-day training, thanks to the strong support network available to you from our headquarters. See Training and Support.
Q: What areas of a candidate's background do you review before he or she is hired?
A: We're in a highly regulated industry, so we must carefully review candidates prior to hire. The process includes a background review, a securities license check (if applicable) and other pre-employment actions.
Q: I have an account with another securities firm. Am I allowed to keep that account?
A: Associates are required to maintain any securities trading accounts at Edward Jones. You will be required to move the account to Edward Jones or close it.
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