Edward Jones has been ranked Highest in Employee Advisor Satisfaction among Financial Investment Firms, 13 Times in a Row.
Based on responses from Edward Jones financial advisors, the firm earned an overall score of 876 points out of 1,000. This compared to the average score of 745 among the eight employee-channel firms measured by the J.D. Power 2022 U.S. Financial Advisor Satisfaction StudySM. Results of the survey were announced on July 6, 2022.
“Our firm is built on relationships, and we invest deeply in them,” said Ken Cella, head of Branch Development at Edward Jones. “Our nearly 19,000 financial advisors are human-centered in their approach and in more communities than anyone in our industry. These unique differentiators enable them to serve, guided by our purpose, values and mindsets that are the hallmarks of our first century in business. Our financial advisors know their clients best: what they need, what they value, and what it will take to help them achieve financially what is most important. We’ll continue to offer our financial advisors flexibility, choice and support to serve their clients and their communities.”
Celebrating its Centennial in 2022, Edward Jones is accelerating its journey and aspiration to deliver human-centered complete wealth management to its current and future clients. The firm is looking to advance its purpose to make a greater impact by providing personalized experiences, guidance and tools designed to help more people achieve financially what is most important to them.
We’ll continue to offer our financial advisors flexibility, choice and support to serve their clients and their communities.
-Ken Cella, Head of Branch Development at Edward Jones
Between January and May 2022, the J.D. Power survey asked financial advisors to rate their firms in terms of leadership and culture, products and marketing, professional development, operational support, technology, and compensation. In addition to ranking No. 1 overall, Edward Jones ranked No. 1 in professional development and compensation.
Edward Jones has been the top performer among employee-channel firms in 13 J.D. Power advisor satisfaction studies, which were completed in 2007, 2008, 2010, 2012-2015, 2017-2022.
For J.D. Power 2022 award information, visit jdpower.com/awards.