You could say we’re at the center of the center.
Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future – in the here and now.
Job Overview
- Do you thrive on keeping mission-critical systems highly available and secure while enabling rapid change for the business?
- When a complex incident hits, are you the calm, methodical problem-solver who can lead triage, communicate clearly, and drive to root cause?
- Do you enjoy automating repetitive work and mentoring others so the whole team gets better?
If this sounds like you, we’d love to talk.
Opportunity Overview
Our Information Systems organization is responsible for the reliability, performance, and security of the firm’s infrastructure and core platforms. As a Senior Systems Administrator, you’ll design, implement, and support enterprise infrastructure across compute, operating systems, storage, virtualization, identity, and core services. You’ll partner with engineering, solutions architects, external vendors, and security teams to deliver resilient, scalable solutions that power our business.
What You’ll Do
- Own availability & performance: Ensure uptime and reliability of Windows/Linux server platforms, virtualization, storage, and core services (e.g., DNS, DHCP, NTP, authentication/authorization).
- Design & implement solutions: Independently design, assemble, configure, install, and tune complex infrastructure components that meet business and security requirements.
- Vendor & partner coordination: Manage relationships with multiple external vendors to ensure successful delivery of production releases, patches, firmware updates, and support engagements. Coordinate schedules, validate deliverables, review technical plans, and ensure vendor work aligns with internal standards, change management processes, and reliability expectations.
- Incident leadership: Lead complex incident response and problem management; perform deep diagnostics using logs/metrics/traces; drive to root cause and long‑term fixes.
- Automation & standardization: Develop scripts and automations (e.g., PowerShell, Bash/Python) and use configuration management to reduce toil and drift.
- Lifecycle & hygiene: Own patching, vulnerability remediation, capacity planning, performance tuning, backup/restore validation, and disaster recovery exercises.
- Project delivery: Translate requirements into designs and implementation plans; develop estimates, test plans, deployment plans, runbooks, and documentation; follow the firm’s project life cycle.
- Security by design: Implement IAM/least privilege, certificate and secrets management, hardening baselines, and audit/compliance controls.
- Mentor & uplift: Provide guidance and training to peers and less experienced administrators; champion best practices and knowledge sharing.
- 24×7 readiness: Participate in an on‑call rotation; proactively monitor and respond to alerts and system messages.
What projects/work you’ll have an immediate impact on
- Platform upgrades & migrations: Modernizing server OS versions and hypervisor platforms; refreshing storage/NAS; coordinating data replications and cutovers.
- Service resilience & DR: Improving high availability, backup/restore processes, and disaster recovery testing for critical applications.
- Vulnerability & patch programs: Reducing risk through coordinated patching of Windows/Linux/VMs and middleware across environments.
- Observability uplift: Expanding monitoring, logging, and alerting to speed detection, diagnosis, and MTTR.
- Automation initiatives: Introducing/improving configuration management and provisioning pipelines to standardize builds and reduce manual work.
Skills/Requirements
- Education: Bachelor’s degree in Computer Science, MIS, or related field, or relevant experience.
- Experience: 5+ years of experience in system administration or storage administration.
- Core expertise:
- Deep understanding of hardware, operating systems (Windows Server, Linux), storage/replication, and networking fundamentals (LAN/WAN, DNS, TCP/IP).
- Ability to develop complex technical requirements, create multiple design options, and implement high‑quality solutions within target dates.
- Proven capability to debug and correct complex infrastructure problems using advanced diagnostic tools and techniques.
- Experience creating requirements, test plans, runbooks, and status reports; strong written and verbal communication with developers, vendors, leaders, and business partners.
- Track record of project estimation, walkthroughs/design reviews, and adherence to the project life cycle.
- Willingness to provide all levels of support for assigned systems, including participation in a 24×7 on‑call rotation and monitoring logs/messages.
Working Conditions
- Schedule: Full‑time; on‑call rotation required.
Location: Saint Louis
Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
**Candidates that live within a commutable distance from our St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
Awards & Accolades
About Us
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Associate Testimonial
Associate Testimonial
Edward Jones Managing Partner
Edward Jones Managing Partner
Experience Purpose at Edward Jones
At Edward Jones, we partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. Hear from Bryan Roady, Senior Product Delivery Manager, on the culture at Edward Jones and how he’s supported in his role and division to promote healthier futures.
Career Progression
Career Progression
Career Progression
Career Progression
Career Progression

It’s like professional development in the world’s largest sandbox.
Training, continuing education and mentoring – that’s only the beginning. Our headquarter campuses offer thousands of roles – and as many opportunities – for you to try new skills, get involved on different projects and step up as a leader. You’re in charge of your professional development. We just provide the opportunities.

Extra compensation when you need it most – with no ceiling on how much you can earn.
And we really mean it. There is no ceiling on how much you can earn as we have a work hard and be rewarded philosophy. We also understand that new financial advisors might be more worried about the floor. So we provide a guaranteed salary for your first four years. Did we mention bonuses, commissions, profit sharing and travel awards?
“As hard as I want to work determines how successful my business can be.”
– Mark Audet, CFP Financial Advisor – St. Louis

Your new career comes with support from day one.
At Edward Jones, we support you with resources and training from day one. You’ll be joining a firm that is consistently recognized and awarded for our training. We believe you’ll see our investment in you as one of the best parts of working at Edward Jones. When you join the client team in your local branch, you won’t be on your own.

Come as you are. We will teach you everything you need to know.
Our Branch Office Administrators come from many different career backgrounds. Sales. Marketing. Customer service. Even finance. But they have one thing in common: a desire for a rewarding career that empowers them to make a difference in people’s lives. Your training begins with six months of dedicated onboarding – and is built out with mentoring, learning plans tailored to your needs, and 6,000-plus at the Headquarters making sure you have everything you need to succeed.

Put your talent to the test – Working with the industry’s best.
There’s no better way to flex your skillset than working with the best. And you will find the best here. We aggressively recruit a vast array of top talent that help us innovate. And build the tools and systems that support our goal of being the #1 choice for the serious long-term investor. Our clients’ needs are becoming more complex. They have high expectations for a personalized user experience that puts them in control – so they can feel confident managing their financial lives. You won’t be competing with your colleagues to develop the next breakthrough technology. We are a team. Some say a family. And our collaborative culture permeates every aspect of our firm. Including tech innovation. Everyone is working toward the same goal: to create technology to make it easier for our clients to do business with us. And when any of us succeed, it’s a win for all of us.

Your colleagues will inspire you. And hold you accountable.
Our vast resources, solid reputation and commitment to making a meaningful difference in people’s lives attract next-level talent that creates an inspiring work environment. You won’t just be working alongside some of the industry’s best – you will be collaborating with them. Our relationships with our clients and each other are, in a word, authentic. And we hold ourselves accountable to both. Building products, services and technologies that strip out the complexity for our branch teams – and elevate our client-centric experience.

You can see the future. Because you’re building it.
Our client-first focus comes with a promise: to think like them, not just about them. So much so that we can anticipate their needs before even they do. How? By staying ahead of changing regulations and mitigating risk for over 7 million clients. Developing new tools and technologies. Creating data driven innovative business solutions. And building automation, agility and nimbleness into our workflows. So we can pivot on a dime. Prepared to solve future challenges before they ever arise.
Career Progression
Career Progression
Start here. Grow your career.
Service and Operations are known as places that grow and develop top talent at the firm. When you join our large divisions, you’ll have many opportunities to learn outside of your role. We have specialized focus areas, all waiting for you to expand your knowledge and contribution. Develop your skills. Work in many settings. And move down the path that interests you most. As your skills grow, your leader may recommend you for opportunities in other areas. Selflessly losing top talent – all in the name of your development. And the success of the firm.

Find your niche. We insist.
Investment Products & Strategy is home to many areas of expertise. This works to your advantage. And supports your professional development. Working in research but curious about trusts? Check it out. Hired in banking but a trader at heart? Give it a try. Passionate about finding innovative ways to help clients protect their goals? Your leaders will encourage you to explore. Mentor you. And connect you with other leaders and colleagues who can show you the way. And you and your leader will have meaningful, performance and development discussions throughout the year. Not only at your annual review. So as your interests evolve, your leader can help you find the next opportunity. So you can find your niche.

Associate Testimonial
Grow your skills – And find your passion.
Your professional development is our priority. World-class training, mentoring and continuing education – that’s a given. But you can expect so much more. Digital transformation throughout the firm creates a steady stream of opportunities for you to stretch your skills. In different tech areas – and different business areas. We promote collaboration and movement between divisions and departments. And encourage you to understand the business drivers by plugging you into design sprints, research projects and situations where you can see our workflows firsthand. Helping you find your passion, with so many paths to get there.


Bring your skills and experience here. We’ll find a place to put them to work.
Tech? HR? Marketing? Operations? You’ve got the skills. We’ve got the team. We are a large firm with many areas of expertise but each division is small enough for you to make an impact. And you can test the waters in other areas. We encourage it. Learning new skills and gaining leadership experience along the way.
Associate Testimonial

When it comes to your compensation, we want to be clear.
#1 Your performance drives your compensation – and we won’t limit it with earning caps. Not now, not ever.
#2 Our compensation is competitive and multi-faceted. Commissions and trimester bonuses – based on individual branch and firm profitability – make up the bulk of your variable income. But your total payout may include travel awards and profit sharing. And the opportunity to be rewarded for transitioning client relationships to financial advisors looking to grow.
#3 Our compensation is simple and transparent. We make it easy to understand how you are rewarded and strive to minimize grid changes. You know exactly what to expect and how to impact your results.
Our partnership structure frees you to focus on your clients.
Being a partnership makes us distinctly different from our competitors. More than a structure, it’s a mindset. And it permeates every aspect of our business. From how we work with each other – think collaboration not competition – to our long-term investment philosophy. It’s most at work in our shared focus on doing what’s right for the client. And it’s easy for us to do. Because we have no competing interests. No shareholders clamoring for short-term profits. We can take the long view, because we only answer to our clients. And to ourselves. Our financial advisors find this single-minded focus freeing. A clear mandate for success. And a clear path to get there.


Transitioning your practice is a difficult decision. We’re here to help.
Moving your practice to another firm may be the most stressful decision of your professional life. We understand. And our transition team is here to help. From early days when you are just beginning to consider the opportunity. To that glorious first day of opening your practice. And our support is not one-size-fits-all. We will tailor your transition to you and your practice – with you leading the way. Ensuring a smooth transition for you and your clients. And a solid path forward for next-level growth.

Investing in You
As a valued branch-team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and promotes the well-being of you and your family.

Investing in You
As a valued branch team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and supports the well-being of you and your family.
Upcoming Events
Upcoming Events
Upcoming Events
Headquarters Events
Occasionally we have recruiting events providing unique opportunities to network with hiring leaders and recruiters. Currently there are no events scheduled – please check back soon.


































