There’s power in partnership.
Your passion. Our purpose. We can make an impact together. Join a team that empowers you to shape the future of client service. Everything we do is focused on helping clients achieve what’s most important to them, all while giving you the opportunity to innovate, collaborate and grow.
What you do every day helps people achieve and protect their financial goals. You’ll have access to cutting-edge tools, continuous learning programs, mentorship from experienced leaders, and a culture that values every voice and idea.
Position Schedule: Full-Time
This job posting is anticipated to remain open for 30 days, from 21-Sep-2026. The posting may close early due to the volume of applicants.The Director of Tax Reporting & Cost Basis will lead multiple teams within the Operations division responsible for maintaining accurate cost basis records, administering tax lot accounting, executing tax reporting processes, and delivering client tax documents and regulatory filings. The Director will set and execute the strategic direction for these functions, oversee operational performance and regulatory compliance, and lead transformational initiatives that improve scalability, efficiency, risk management, and the client experience. This role serves on the Custody & Client Reporting senior leadership team and partners across Operations, Digital, Legal, Compliance, Risk, Product, and Service organizations to advance firm priorities and deliver effective change.What you’ll do:
- Cost Basis Oversight
- Oversee cost basis calculations, tax lot accounting methodologies, and cost basis tracking for investment products.
- Oversee transfer cost basis, inherited asset cost basis adjustments, gifting transactions, corrections, exception resolution, and reconciliation activities.
- Manage the cost basis impact of corporate actions and reorganizations, including mergers, spin-offs, stock splits, return-of-capital events, and other security restructurings.
- Govern approved tax lot election methodologies and ensure accurate gain and loss information supports client and tax reporting.
- Maintain effective operational controls supporting the accuracy and integrity of cost basis records.
- Tax Reporting Oversight
- Oversee annual tax reporting production and delivery processes, including the production and distribution of client tax documents.
- Govern tax reporting data, client tax records, reporting controls, federal and state tax withholding reporting, and related reconciliations.
- Lead tax form validation, quality assurance, defect management, and reconciliations between books and records and tax reporting systems.
- Oversee regulatory filing deadlines, end-to-end tax reporting support, issue resolution, vendors, and service providers.
- Strategy, Transformation, and Digital Innovation
- Set and execute the strategy for tax reporting and cost basis as a senior leader within the Custody & Client Reporting capability.
- Lead transformational change across the tax reporting and cost basis functions, including platform modernization, process redesign, and operational improvement.
- Partner with Digital resources on the development and implementation of platforms and technology solutions that improve workflows and enhance branch and client experiences.
- Allocate resources and establish priorities to support current responsibilities and future business needs.
- Compliance and Legal Liaison
- Collaborate with Compliance and Legal teams to ensure tax reporting and cost basis activities adhere to SEC, FINRA, IRS, and other applicable requirements.
- Develop and maintain policies and procedures addressing operational risk, controls, due diligence, and investor protections.
- Oversee the interpretation and implementation of regulatory changes affecting tax reporting and cost basis.
- Leadership and Team Management
- Set goals, allocate resources effectively, and ensure associates are trained on operational processes, compliance requirements, and emerging industry trends.
- Mentor and develop leaders and associates while fostering accountability, collaboration, sound decision-making, and continuous improvement.
- Drive results through multiple teams and maintain clear ownership for operational performance, risk, controls, and change execution.
- Firm-Wide Collaboration
- Serve as the SME for tax reporting and cost basis, providing insights and recommendations to senior Operations leadership and other divisions.
- Work across divisions and the firm to align strategies, resolve complex issues, execute enterprise initiatives, and deliver shared outcomes.
- Represent Operations in cross-functional meetings and initiatives related to tax reporting and cost basis.
Edward Jones’ compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm’s Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
What you’ll need:-
- Bachelor’s degree in Finance, Business Administration, or a related field.
- 10+ years of experience within broker-dealer operations, custody, tax reporting, client reporting, or related financial services functions.
- Demonstrated experience leading multiple departments, functions, teams, and other leaders, with significant people responsibilities and a record of delivering results through others.
- Experience planning, setting strategy and direction, and leading enterprise-wide efforts.
- Experience leading large-scale transformation, technology modernization, and change management initiatives, including serving as a business leader for technology initiatives.
- Strong knowledge of broker-dealer operations, securities processing, cost basis, tax reporting, and operational risk management.
- Experience working with executive leadership and cross-functional stakeholders, including Compliance and Legal teams on regulatory matters.
- Demonstrated ability to anticipate future business needs related to capacity, talent, industry trends, and technology and to develop business cases aligned with firm strategies and objectives.
- Demonstrated ability to lead project leaders and internal and external stakeholders through complex issues, provide direction, and influence key decisions.
- Ability to develop a long-term vision while applying a practical day-to-day strategic approach to issues and challenges.
- SIE and Series 99 required within 89 days of start date (US); Series 7 required within 12 months of start date (US), Series 24 (U.S) and/or other certifications may be required depending upon specific responsibilities.
- Strong analytical, problem-solving, decision-making, communication, and interpersonal skills.
What will set you apart:
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- Advanced degree, such as an MBA.
- Deep knowledge of cost basis regulations, IRS reporting requirements, tax withholding regulations, and securities taxation.
- Experience with tax reporting platforms, vendor-provided solutions, regulatory examinations, audits, and compliance programs.
- Strategic vision for operational innovation and the ability to navigate complex regulatory environments, mitigate risk, and use technology to improve efficiency and the client experience.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
- Cost Basis Oversight
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Our branch teams – including our BOAs – play a critical role in getting to know and truly understand each client.
Penny Pennington
Managing Partner
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Career Progression
Career Progression
Career Progression
Career Progression
Career Progression

It’s like professional development in the world’s largest sandbox.
Training, continuing education and mentoring – that’s only the beginning. Our headquarter campuses offer thousands of roles – and as many opportunities – for you to try new skills, get involved on different projects and step up as a leader. You’re in charge of your professional development. We just provide the opportunities.

Extra compensation when you need it most – with no ceiling on how much you can earn.
And we really mean it. There is no ceiling on how much you can earn as we have a work hard and be rewarded philosophy. We also understand that new financial advisors might be more worried about the floor. So we provide a guaranteed salary for your first four years. Did we mention bonuses, commissions, profit sharing and travel awards?
“As hard as I want to work determines how successful my business can be.”
– Mark Audet, CFP Financial Advisor – St. Louis

Your new career comes with support from day one.
At Edward Jones, we support you with resources and training from day one. You’ll be joining a firm that is consistently recognized and awarded for our training. We believe you’ll see our investment in you as one of the best parts of working at Edward Jones. When you join the client team in your local branch, you won’t be on your own.

Come as you are. We will teach you everything you need to know.
Our Branch Office Administrators come from many different career backgrounds. Sales. Marketing. Customer service. Even finance. But they have one thing in common: a desire for a rewarding career that empowers them to make a difference in people’s lives. Your training begins with six months of dedicated onboarding – and is built out with mentoring, learning plans tailored to your needs, and 6,000-plus at the Headquarters making sure you have everything you need to succeed.

Put your talent to the test – Working with the industry’s best.
There’s no better way to flex your skillset than working with the best. And you will find the best here. We aggressively recruit a vast array of top talent that help us innovate. And build the tools and systems that support our goal of being the #1 choice for the serious long-term investor. Our clients’ needs are becoming more complex. They have high expectations for a personalized user experience that puts them in control – so they can feel confident managing their financial lives. You won’t be competing with your colleagues to develop the next breakthrough technology. We are a team. Some say a family. And our collaborative culture permeates every aspect of our firm. Including tech innovation. Everyone is working toward the same goal: to create technology to make it easier for our clients to do business with us. And when any of us succeed, it’s a win for all of us.

Your colleagues will inspire you. And hold you accountable.
Our vast resources, solid reputation and commitment to making a meaningful difference in people’s lives attract next-level talent that creates an inspiring work environment. You won’t just be working alongside some of the industry’s best – you will be collaborating with them. Our relationships with our clients and each other are, in a word, authentic. And we hold ourselves accountable to both. Building products, services and technologies that strip out the complexity for our branch teams – and elevate our client-centric experience.

You can see the future. Because you’re building it.
Our client-first focus comes with a promise: to think like them, not just about them. So much so that we can anticipate their needs before even they do. How? By staying ahead of changing regulations and mitigating risk for over 7 million clients. Developing new tools and technologies. Creating data driven innovative business solutions. And building automation, agility and nimbleness into our workflows. So we can pivot on a dime. Prepared to solve future challenges before they ever arise.
Career Progression
Career Progression

Start here. Grow your career.
Service and Operations are known as places that grow and develop top talent at the firm. When you join our large divisions, you’ll have many opportunities to learn outside of your role. We have specialized focus areas, all waiting for you to expand your knowledge and contribution. Develop your skills. Work in many settings. And move down the path that interests you most. As your skills grow, your leader may recommend you for opportunities in other areas. Selflessly losing top talent – all in the name of your development. And the success of the firm.


Find your niche. We insist.
Investment Products & Strategy is home to many areas of expertise. This works to your advantage. And supports your professional development. Working in research but curious about trusts? Check it out. Hired in banking but a trader at heart? Give it a try. Passionate about finding innovative ways to help clients protect their goals? Your leaders will encourage you to explore. Mentor you. And connect you with other leaders and colleagues who can show you the way. And you and your leader will have meaningful, performance and development discussions throughout the year. Not only at your annual review. So as your interests evolve, your leader can help you find the next opportunity. So you can find your niche.

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The strength in the solutions we create for our branches and clients comes from seamless integration of our tools; this integration requires close collaboration and communication. As I continue to serve Edward Jones in key initiatives, I know that my network of advocates will continue to grow.
Chris Koo
Firm Strategic Enablement Office
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Grow your skills – And find your passion.
Your professional development is our priority. World-class training, mentoring and continuing education – that’s a given. But you can expect so much more. Digital transformation throughout the firm creates a steady stream of opportunities for you to stretch your skills. In different tech areas – and different business areas. We promote collaboration and movement between divisions and departments. And encourage you to understand the business drivers by plugging you into design sprints, research projects and situations where you can see our workflows firsthand. Helping you find your passion, with so many paths to get there.


Bring your skills and experience here. We’ll find a place to put them to work.
Tech? HR? Marketing? Operations? You’ve got the skills. We’ve got the team. We are a large firm with many areas of expertise but each division is small enough for you to make an impact. And you can test the waters in other areas. We encourage it. Learning new skills and gaining leadership experience along the way.
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When it comes to your compensation, we want to be clear.
#1 Your performance drives your compensation – and we won’t limit it with earning caps. Not now, not ever.
#2 Our compensation is competitive and multi-faceted. Commissions and trimester bonuses – based on individual branch and firm profitability – make up the bulk of your variable income. But your total payout may include travel awards and profit sharing. And the opportunity to be rewarded for transitioning client relationships to financial advisors looking to grow.
#3 Our compensation is simple and transparent. We make it easy to understand how you are rewarded and strive to minimize grid changes. You know exactly what to expect and how to impact your results.

Our partnership structure frees you to focus on your clients.
Being a partnership makes us distinctly different from our competitors. More than a structure, it’s a mindset. And it permeates every aspect of our business. From how we work with each other – think collaboration not competition – to our long-term investment philosophy. It’s most at work in our shared focus on doing what’s right for the client. And it’s easy for us to do. Because we have no competing interests. No shareholders clamoring for short-term profits. We can take the long view, because we only answer to our clients. And to ourselves. Our financial advisors find this single-minded focus freeing. A clear mandate for success. And a clear path to get there.


Transitioning your practice is a difficult decision. We’re here to help.
Moving your practice to another firm may be the most stressful decision of your professional life. We understand. And our transition team is here to help. From early days when you are just beginning to consider the opportunity. To that glorious first day of opening your practice. And our support is not one-size-fits-all. We will tailor your transition to you and your practice – with you leading the way. Ensuring a smooth transition for you and your clients. And a solid path forward for next-level growth.

Investing in You
As a valued branch-team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and promotes the well-being of you and your family.

Investing in You
As a valued branch team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and supports the well-being of you and your family.






















