Innovate here. And see your ideas come to life.
It’s an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together – and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.
Job Overview
What you’ll do:
Process Automation & Operational Efficiency
- Eliminate Manual Workflows: Design and implement automated solutions that remove manual steps in campaign setup, creative asset delivery, and data entry.
- Streamline Asset Distribution: Build centralized, automated workflows for storing and distributing creative assets across marketing channels, reducing errors and accelerating delivery timelines.
- Drive Speed-to-Market: Identify operational bottlenecks and deliver measurable improvements in speed-to-market for campaigns and digital journeys without compromising quality or compliance.
- Optimize Platform Workflows: Identify opportunities to improve platform configurations and marketing workflows to increase efficiency, scalability, and campaign execution quality.
- Lead Day-to-Day Platform Operations: Oversee daily operations of marketing platforms to ensure reliability, performance, and consistency across all teams.
Tech Experimentation
- Pilot New Capabilities: Define and lead a structured experimentation program—including A/B tests, journey testing, and technology pilots—with strong hypothesis development, prioritization frameworks, and clear measurement standards.
- Act as an Internal Startup: Vet emerging technologies, translating business challenges into scalable, ROI‑positive solutions that can be adopted enterprise‑wide.
- Feature Enablement: Gather business requirements and strategically “switch on” underutilized features within the Salesforce and Adobe stacks to expand capabilities and accelerate value creation.
- Platform Evaluation & Selection: Lead the evaluation, selection, and implementation of new marketing technology platforms to meet organizational needs.
Data Architecture & System Integration
- Design the Foundation: Partner with Digital Product teams to define and maintain the enterprise Martech architecture, ensuring data flows, identity resolution, and decisioning rules are in place across all tools and channels.
- Standardize Systems: Own and enforce global standards for naming conventions, tagging taxonomy, and campaign architecture to support enterprise-level attribution, analytics, and insight generation.
- Enable Enhancements: Collaborate with analytics and data teams to ensure platforms capture the right data for reporting. Enable advanced segmentation, personalization, and targeting through optimized platform usage.
- Ensure Seamless Integration: Oversee integration of Martech platforms—including CRM, marketing automation, CDPs, and analytics tools—with firmwide data systems to ensure interoperability and unified customer views.
- Partner on Infrastructure & Security: Work with IS and data partners to ensure proper technical infrastructure, governance, and security for all marketing technologies.
Scaling & Operationalization
- Drive Enterprise Adoption: Lead the transition of incubated or experimental solutions into day-to-day marketing operations, ensuring scalable execution and consistent adoption across teams.
- Lead Change Management: Act as a transformational leader who champions automation, drives behavior change, and builds adoption of new processes and technologies across the organization.
- Develop Marketing Technology Strategy: Build and evolve a comprehensive marketing technology strategy aligned with marketing and business goals to deliver long-term, enterprise-wide value.
- Champion Talent Enablement: Partner with functional leaders to gather business requirements and upskill teams to fully leverage new and existing Martech capabilities.
Leadership & Team Development
- Lead and Mentor Teams: Lead and develop a high-performing team of marketing technology and operations professionals, cultivating a culture of innovation, collaboration, and operational excellence.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
Skills/Requirements
- Bachelor’s degree in Marketing, Information Technology, Business, or related field; advanced degree preferred.
- 15+ years in Martech leadership with a proven track record owning large-scale ecosystems (automation, CDP, orchestration). Demonstrated ability to deliver measurable value from the Salesforce suite while managing complex, multi-platform stacks to drive business outcomes.
- Deep technical fluency in Martech architecture, data flows, and integration patterns, with specific expertise in Salesforce CRM and Adobe Experience Cloud (including journey orchestration and decisioning).
- Passion for eliminating manual work, simplifying processes, and enabling teams to focus on high-value activities through automation and standardization.
- Proven success building and scaling testing programs (A/B and multivariate tests, journey tests, technology pilots) and managing the full product lifecycle from incubation through scale to sunsetting, with rigorous hypothesis development and measurement frameworks.
- Exceptional ability to partner with Digital Experience, IT, and Brand leaders to influence design systems, platform configuration, and scalable testing frameworks; strong track record driving cross-functional alignment and adoption.
- Deep understanding of CRM, marketing automation, CDPs, analytics tools, and content management systems (CMS), including day-to-day operations, scaling, and reliability practices.
- Technology Integration: Expertise integrating marketing technologies with broader enterprise systems (e.g., ERP, sales platforms, data lakes) to enable seamless data flow, identity resolution, and unified customer views.
- Knowledge of data governance, data integration patterns, and metadata standards (naming conventions, tagging taxonomy) that support attribution and enterprise insights.
- Familiarity with data privacy regulations and consent management (e.g., GDPR, CCPA) and their practical implications for audience management, personalization, and measurement.
- Proficiency with methodologies and tooling for measuring marketing performance and ROI, including experiment design/readouts, funnel analytics, and attribution approaches in partnership with analytics teams.
- Ongoing awareness of emerging Martech trends, digital experience innovation, and platform advancements—translating market signals into actionable, scalable capability roadmaps.
Awards & Accolades
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
About Us
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Associate Testimonial
Associate Testimonial
Edward Jones Managing Partner
Edward Jones Managing Partner
Experience Purpose at Edward Jones
At Edward Jones, we partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. Hear from Bryan Roady, Senior Product Delivery Manager, on the culture at Edward Jones and how he’s supported in his role and division to promote healthier futures.
Career Progression
Career Progression
Career Progression
Career Progression
Career Progression

It’s like professional development in the world’s largest sandbox.
Training, continuing education and mentoring – that’s only the beginning. Our headquarter campuses offer thousands of roles – and as many opportunities – for you to try new skills, get involved on different projects and step up as a leader. You’re in charge of your professional development. We just provide the opportunities.

Extra compensation when you need it most – with no ceiling on how much you can earn.
And we really mean it. There is no ceiling on how much you can earn as we have a work hard and be rewarded philosophy. We also understand that new financial advisors might be more worried about the floor. So we provide a guaranteed salary for your first four years. Did we mention bonuses, commissions, profit sharing and travel awards?
“As hard as I want to work determines how successful my business can be.”
– Mark Audet, CFP Financial Advisor – St. Louis

Your new career comes with support from day one.
At Edward Jones, we support you with resources and training from day one. You’ll be joining a firm that is consistently recognized and awarded for our training. We believe you’ll see our investment in you as one of the best parts of working at Edward Jones. When you join the client team in your local branch, you won’t be on your own.

Come as you are. We will teach you everything you need to know.
Our Branch Office Administrators come from many different career backgrounds. Sales. Marketing. Customer service. Even finance. But they have one thing in common: a desire for a rewarding career that empowers them to make a difference in people’s lives. Your training begins with six months of dedicated onboarding – and is built out with mentoring, learning plans tailored to your needs, and 6,000-plus at the Headquarters making sure you have everything you need to succeed.

Put your talent to the test – Working with the industry’s best.
There’s no better way to flex your skillset than working with the best. And you will find the best here. We aggressively recruit a vast array of top talent that help us innovate. And build the tools and systems that support our goal of being the #1 choice for the serious long-term investor. Our clients’ needs are becoming more complex. They have high expectations for a personalized user experience that puts them in control – so they can feel confident managing their financial lives. You won’t be competing with your colleagues to develop the next breakthrough technology. We are a team. Some say a family. And our collaborative culture permeates every aspect of our firm. Including tech innovation. Everyone is working toward the same goal: to create technology to make it easier for our clients to do business with us. And when any of us succeed, it’s a win for all of us.

Your colleagues will inspire you. And hold you accountable.
Our vast resources, solid reputation and commitment to making a meaningful difference in people’s lives attract next-level talent that creates an inspiring work environment. You won’t just be working alongside some of the industry’s best – you will be collaborating with them. Our relationships with our clients and each other are, in a word, authentic. And we hold ourselves accountable to both. Building products, services and technologies that strip out the complexity for our branch teams – and elevate our client-centric experience.

You can see the future. Because you’re building it.
Our client-first focus comes with a promise: to think like them, not just about them. So much so that we can anticipate their needs before even they do. How? By staying ahead of changing regulations and mitigating risk for over 7 million clients. Developing new tools and technologies. Creating data driven innovative business solutions. And building automation, agility and nimbleness into our workflows. So we can pivot on a dime. Prepared to solve future challenges before they ever arise.
Career Progression
Career Progression
Start here. Grow your career.
Service and Operations are known as places that grow and develop top talent at the firm. When you join our large divisions, you’ll have many opportunities to learn outside of your role. We have specialized focus areas, all waiting for you to expand your knowledge and contribution. Develop your skills. Work in many settings. And move down the path that interests you most. As your skills grow, your leader may recommend you for opportunities in other areas. Selflessly losing top talent – all in the name of your development. And the success of the firm.

Find your niche. We insist.
Investment Products & Strategy is home to many areas of expertise. This works to your advantage. And supports your professional development. Working in research but curious about trusts? Check it out. Hired in banking but a trader at heart? Give it a try. Passionate about finding innovative ways to help clients protect their goals? Your leaders will encourage you to explore. Mentor you. And connect you with other leaders and colleagues who can show you the way. And you and your leader will have meaningful, performance and development discussions throughout the year. Not only at your annual review. So as your interests evolve, your leader can help you find the next opportunity. So you can find your niche.

Associate Testimonial
Grow your skills – And find your passion.
Your professional development is our priority. World-class training, mentoring and continuing education – that’s a given. But you can expect so much more. Digital transformation throughout the firm creates a steady stream of opportunities for you to stretch your skills. In different tech areas – and different business areas. We promote collaboration and movement between divisions and departments. And encourage you to understand the business drivers by plugging you into design sprints, research projects and situations where you can see our workflows firsthand. Helping you find your passion, with so many paths to get there.


Bring your skills and experience here. We’ll find a place to put them to work.
Tech? HR? Marketing? Operations? You’ve got the skills. We’ve got the team. We are a large firm with many areas of expertise but each division is small enough for you to make an impact. And you can test the waters in other areas. We encourage it. Learning new skills and gaining leadership experience along the way.
Associate Testimonial

When it comes to your compensation, we want to be clear.
#1 Your performance drives your compensation – and we won’t limit it with earning caps. Not now, not ever.
#2 Our compensation is competitive and multi-faceted. Commissions and trimester bonuses – based on individual branch and firm profitability – make up the bulk of your variable income. But your total payout may include travel awards and profit sharing. And the opportunity to be rewarded for transitioning client relationships to financial advisors looking to grow.
#3 Our compensation is simple and transparent. We make it easy to understand how you are rewarded and strive to minimize grid changes. You know exactly what to expect and how to impact your results.
Our partnership structure frees you to focus on your clients.
Being a partnership makes us distinctly different from our competitors. More than a structure, it’s a mindset. And it permeates every aspect of our business. From how we work with each other – think collaboration not competition – to our long-term investment philosophy. It’s most at work in our shared focus on doing what’s right for the client. And it’s easy for us to do. Because we have no competing interests. No shareholders clamoring for short-term profits. We can take the long view, because we only answer to our clients. And to ourselves. Our financial advisors find this single-minded focus freeing. A clear mandate for success. And a clear path to get there.


Transitioning your practice is a difficult decision. We’re here to help.
Moving your practice to another firm may be the most stressful decision of your professional life. We understand. And our transition team is here to help. From early days when you are just beginning to consider the opportunity. To that glorious first day of opening your practice. And our support is not one-size-fits-all. We will tailor your transition to you and your practice – with you leading the way. Ensuring a smooth transition for you and your clients. And a solid path forward for next-level growth.

Investing in You
As a valued branch-team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and promotes the well-being of you and your family.

Investing in You
As a valued branch team member, you will share in the success of your branch – and the firm. Our market competitive compensation program recognizes your individual contributions, promotes a long-term career, contributes to your financial security and supports the well-being of you and your family.
Upcoming Events
Upcoming Events
Upcoming Events
Headquarters Events
Occasionally we have recruiting events providing unique opportunities to network with hiring leaders and recruiters. Currently there are no events scheduled – please check back soon.


































